TeachAIFlow
Support
Last updated: February 18, 2026
Contact us
Need help? Contact us at teachaiflowapp@gmail.com.
Typical response time: 24-48 hours on business days.
What we can help with
- Billing and invoices.
- Subscription upgrades, downgrades, and renewals.
- Generation errors or quality issues.
- PDF or DOCX download problems.
- Account access and security concerns.
Before contacting support
These quick checks solve most issues:
- Exam language is incorrect: Confirm the selected language before generating.
- PDF is too large: Check your plan limits for file size and number of pages.
- Generation is taking too long: Large or dense PDFs can increase processing time.
- Download issues: Refresh the page and retry the export button once generation is complete.
Account and cancellations
You can manage your plan from the account page.
PRO subscriptions can be canceled from your billing settings. Cancellation prevents future renewals while preserving access until the end of the current billing period.